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Contact Form

Request Onboarding Forms

Contact the Polymarket API team to request onboarding document templates.
Two ways to complete this form:
  1. Request the Word documents from the API team, fill them out, and upload to the shared Google Drive folder
  2. Or copy the form below into a new Google Document, fill it out, and save it to the Google Drive folder
Name the document “[Company Name] Contact Form” in your onboarding folder.
This form collects contact information for your organization. Both contacts will be verified during the onboarding call and will receive credentials.

POLYMARKET EXCHANGE CONTACT INFORMATION FORM

Submission Date: _________________

1. ORGANIZATION INFORMATION

FieldValue
Legal Company Name
DBA / Trade Name (if different)
Company Website
Company Phone Number

Mailing Address

FieldValue
Street Address
City
State/Province
Postal Code
Country

2. PRIMARY CONTACT

This person will be the main point of contact for technical and operational matters.
FieldValue
Full Legal Name
Title/Position
Email Address
Phone Number
Preferred Contact Method☐ Email ☐ Phone
Time Zone
Availability Hours

3. SECONDARY CONTACT

This person serves as backup and will also be verified during onboarding.
FieldValue
Full Legal Name
Title/Position
Email Address
Phone Number
Preferred Contact Method☐ Email ☐ Phone
Time Zone
Availability Hours

4. BILLING CONTACT

(If different from Primary Contact)
FieldValue
Full Legal Name
Title/Position
Email Address
Phone Number

Billing Address

(If different from Mailing Address)
FieldValue
Street Address
City
State/Province
Postal Code
Country

5. TECHNICAL CONTACT

(If different from Primary Contact)
FieldValue
Full Legal Name
Title/Position
Email Address
Phone Number
GitHub Username (optional)

6. EMERGENCY CONTACT

For urgent security or operational issues outside business hours.
FieldValue
Full Legal Name
Title/Position
Email Address
Phone Number
Preferred Contact Method☐ Email ☐ Phone ☐ SMS

7. NOTIFICATION PREFERENCES

How should we contact you for different types of communications?
Communication TypeEmailPhoneSMS
API Status Updates
Security Alerts
Maintenance Notifications
Product Updates
Billing/Invoices

8. DISTRIBUTION LISTS

Provide any shared email addresses for team communications:
PurposeEmail Address
Technical/Engineering
Operations
Compliance
Executive

9. ACKNOWLEDGEMENTS

  • I confirm all contact information provided is accurate
  • I authorize Polymarket to contact the individuals listed for onboarding and operational purposes
  • I will update this form if any contact information changes
  • Both Primary and Secondary contacts will be present for the verification call

Submitted By: _________________________ Date: _____________ Title: _________________________
Verification Call Reminder: Both Primary and Secondary contacts must be present during the onboarding verification call with government-issued photo ID.